As American life changes so does how we live that life. The majority of our years are devoted to serving others and to work.
And work is changing very rapidly. This is a very exciting time as we will be able to witness major changes in our working lives and the exchange of products and services for money, outside of the traditional brick and mortar businesses.
The internet has opened whole new worlds and ways of shopping, ordering groceries, even how we access books, magazines and newspapers.
It has also opened new opportunities for sole proprietors and small businesses to rise up out of people’s homes.
Some of the work ethics from yesterday are being left behind due to these changes. Being on time to work for example, means a whole new thing in the cyber workplace. You can literally sign in to your workplace and be “on time” and still be in your sweatpants.
So what does “having a good work ethic” mean in today’s changing world? Some things, so far, have not changed–thankfully–and it proves to me that we live in a society that still works hard to provide a product or service that adds value to its customers.
Here is my take on the work ethic that will not get lost in cyberspace:
Integrity–the ideas of honesty and trust seems to be holding true even behind the computer screen. For new businesses and business relationships to work consumers have to trust who they are doing business with. When businesses promise the quality of the product, shipping times, and refund policies and follow through with them it creates customer loyalty and even better–good reviews for those businesses!
Responsibility and Quality–responsible businesses will not only make sure that the daily tasks are completed, but that they are completed in the best way possible–providing quality service for the customer but also for the employer, which many times is themselves.
For sole proprietors–this sense of responsibility is quite literally the “make it or break it” efforts taken to keep the business open and thriving. Providing quality work can mean the difference of having new and repeat customers come back to you or not.
Professionalism–being a professional and behaving as such means that you are working hard to serve others with integrity, responsibility and quality. It means that you are fair and courteous in your dealings. It is as simple as that.
It is not about wearing a power suit, impressing the right people in the organization or knowing the right buzzwords of the year that help impress those above you as well as your subordinates.
It’s completely about how much work you actually do for others, that you treat them with respect, that you set boundaries for your business but that you treat your customers and clients with fairness and with a spirit of service and dedication.
The new work ethic seems to be also making people who work in cyberspace happier because they are doing something that has meaning for them and that provides them with the satisfaction of doing a job well–without the politics or the fluff.
As you do business over the internet–whether it be shopping, receiving information for a fee, or receiving services–how has this changed your life? What are the most important types of services for you as a customer to receive?
Enjoy this new world we live in–where goods and services are just a few clicks away–and have fun!